Allstate Customer Service Representative-WVD
Ken Garff Insurance Agency is currently seeking a rock star Customer Service Representative!
We are a Dealership Exclusive Allstate insurance agency located in West Valley, UT. Ken Garff Insurance Agency West Valley. Our organization exists to make a difference, doing something that makes a difference, with people who want to make a difference. We want this world to be a better place and we have the opportunity to accomplish this every day through our business. This is what gets us up in the morning and fuels our passion for life and for this business! Our vision is to develop the reputation of being the best insurance agency in the state of Utah. In order to be the best, we must consistently deliver the most remarkable customer service experience in our industry. Our job is to protect our customers by proving insurance for auto, homes and most importantly life. It is our mission to exceed the expectations of everyone we have the opportunity of serving. We take pride in the quality of our products and the quality of the service we provide. We have the ability to enable our clients to have peace of mind and to live confidently knowing that they are protected from the unknown. We are passionate about who we are and we are looking to add a new team member that will share that passion with us.
Why Work for Ken Garff?
We recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.
Benefits available to employees include:
Competitive Compensation Package
Medical , Dental and Vision
401K Plan with Company match
Paid Time Off
Volunteer Time Off Program- We pay employees up to 8 hours of paid time off to volunteer with a charitable organization that you are passionate about.
Year-end bonus program for all employees
Personal Wellness Plan
GarffCare Roadside Assistance Program
Discounts on Parts and Service and More!
The selected individuals will need to:
Smile and be a happy person.
Be teachable/coachable.
Be highly organized and detail-oriented (this is very important).
Have good follow-through and take action and initiative.
Have a good attitude.
Enjoy serving others.
Be resourceful and have the ability to solve problems efficiently and effectively.
Be comfortable on the phone you will be on the phone all day every day.
Be proficient and comfortable with technology
Exude professionalism in both your appearance and communication (phone, email, etc.).
Be comfortable with interruptions and be able to handle a busy working environment.
To qualify for this position:
Maintaining an upbeat, positive, and enthusiastic attitude.
Handling incoming calls and office visits efficiently and effectively, with a smile, and in a professional manner.
Responding to client inquiries such as billing questions, claims handling, policy changes, basic coverage questions, scheduling follow-ups, and overall management and the servicing of our clients.
Follow-through and exceed clients' expectations with each client interaction.
Cross-selling current clients and identifying possible needs at every opportunity.
Supporting our agents and producers by assisting with various administrative tasks and follow-ups.
Our Company Culture:
Ken Garff founded his automotive business over 83 years ago in downtown Salt Lake City based upon principles of honesty, integrity, and personalized customer service. Ken was extremely community oriented and best known for his personal dealings with customers.
Ken's legacy lives on, as Ken Garff has over 50 stores throughout Utah, Texas, Indiana, Iowa, Nevada, Michigan and California, with today's sales totaling over $1.5 billion.
To distinguish and strategically position its dealerships, Ken Garff recently retooled its 81-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, We Hear You.
Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.
Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.
At Ken Garff, our Employees strongly believe in our Company Values. We are looking for individuals who feel the same way. Our Values are as follows:
D evelops employees and/or self through continuous training
Respects and keeps promises to customers and coworkers
Intently listens to understand customer and co-worker needs
Values honesty, transparency, and consistency in all of our dealings
Exemplifies Brand Persona (professional, sensitive, knowledgeable, resourceful, reliable, and transparent)
Applicants will be required to complete an employment application and additional pre-employment requirements.
NOTE:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.
Ken Garff Automotive Group is an Equal Opportunity Employer
(( We Hear You ))
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
We are a Dealership Exclusive Allstate insurance agency located in West Valley, UT. Ken Garff Insurance Agency West Valley. Our organization exists to make a difference, doing something that makes a difference, with people who want to make a difference. We want this world to be a better place and we have the opportunity to accomplish this every day through our business. This is what gets us up in the morning and fuels our passion for life and for this business! Our vision is to develop the reputation of being the best insurance agency in the state of Utah. In order to be the best, we must consistently deliver the most remarkable customer service experience in our industry. Our job is to protect our customers by proving insurance for auto, homes and most importantly life. It is our mission to exceed the expectations of everyone we have the opportunity of serving. We take pride in the quality of our products and the quality of the service we provide. We have the ability to enable our clients to have peace of mind and to live confidently knowing that they are protected from the unknown. We are passionate about who we are and we are looking to add a new team member that will share that passion with us.
Why Work for Ken Garff?
We recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.
Benefits available to employees include:
Competitive Compensation Package
Medical , Dental and Vision
401K Plan with Company match
Paid Time Off
Volunteer Time Off Program- We pay employees up to 8 hours of paid time off to volunteer with a charitable organization that you are passionate about.
Year-end bonus program for all employees
Personal Wellness Plan
GarffCare Roadside Assistance Program
Discounts on Parts and Service and More!
The selected individuals will need to:
Smile and be a happy person.
Be teachable/coachable.
Be highly organized and detail-oriented (this is very important).
Have good follow-through and take action and initiative.
Have a good attitude.
Enjoy serving others.
Be resourceful and have the ability to solve problems efficiently and effectively.
Be comfortable on the phone you will be on the phone all day every day.
Be proficient and comfortable with technology
Exude professionalism in both your appearance and communication (phone, email, etc.).
Be comfortable with interruptions and be able to handle a busy working environment.
To qualify for this position:
Maintaining an upbeat, positive, and enthusiastic attitude.
Handling incoming calls and office visits efficiently and effectively, with a smile, and in a professional manner.
Responding to client inquiries such as billing questions, claims handling, policy changes, basic coverage questions, scheduling follow-ups, and overall management and the servicing of our clients.
Follow-through and exceed clients' expectations with each client interaction.
Cross-selling current clients and identifying possible needs at every opportunity.
Supporting our agents and producers by assisting with various administrative tasks and follow-ups.
Our Company Culture:
Ken Garff founded his automotive business over 83 years ago in downtown Salt Lake City based upon principles of honesty, integrity, and personalized customer service. Ken was extremely community oriented and best known for his personal dealings with customers.
Ken's legacy lives on, as Ken Garff has over 50 stores throughout Utah, Texas, Indiana, Iowa, Nevada, Michigan and California, with today's sales totaling over $1.5 billion.
To distinguish and strategically position its dealerships, Ken Garff recently retooled its 81-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, We Hear You.
Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.
Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.
At Ken Garff, our Employees strongly believe in our Company Values. We are looking for individuals who feel the same way. Our Values are as follows:
D evelops employees and/or self through continuous training
Respects and keeps promises to customers and coworkers
Intently listens to understand customer and co-worker needs
Values honesty, transparency, and consistency in all of our dealings
Exemplifies Brand Persona (professional, sensitive, knowledgeable, resourceful, reliable, and transparent)
Applicants will be required to complete an employment application and additional pre-employment requirements.
NOTE:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.
Ken Garff Automotive Group is an Equal Opportunity Employer
(( We Hear You ))
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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