Test Support Specialist Customer Service & Call Center - Salt Lake City, UT at Geebo

Test Support Specialist

Test Support SpecialistJob
Summary:
Talent Software Services is in search of a Test Support Specialist for a contract position in Remote/Salt Lake City, UT. The opportunity will be one year with a strong chance for a long-term extension.Primary Responsibilities/Accountabilities:
Need roughly 5 Test Support Specialists to call principals to communicate crucial steps that their teachers need to take (despite numerous email attempts) to ensure that Capstone students attain an AP score. The deadline for teachers to upload test results to the AP Capstone system is 5/10. The team will have a script (verbal) and templates (written) to go by and track their work in a shared file. In mid- to late-May, this team (
estimated 5 more) will evaluate student-written papers that have been submitted to client to confirm whether they have used plagiarism/AI that is not in compliance with our exam violation policies. There are various detection tools, and the test support specialists will analyze the flags and research/verify them. They are not scoring any work , and are strictly confirming or denying issues the tools surface based on provided guidelines. There is an opportunity to conduct this work in person in Salt Lake City, Utah for about one week in late may/early June. Travel, lodging and a meal stipend will be covered. While the calling schools seems like an easy task, the selected candidates must be professional with stellar communication with an education background in teaching or administration. This is needed more for phase 2, but helpful for phase 1, also. If this job is a match for your background, we would be honored to receive your application!Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk! Recommended Skills Administration Artificial Intelligence Teaching Communication Lodging Apply to this job. Think you're the perfect candidate? Apply Now $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.