Member Support Representative Customer Service & Call Center - Salt Lake City, UT at Geebo

Member Support Representative

Salt Lake City, UT Salt Lake City, UT Full-time Full-time $22.
24 an hour $22.
24 an hour 3 days ago 3 days ago 3 days ago We have an opening for a Member Support Representative to work in the MISSIONARY MEDICAL Department.
In addition to embracing the mission and values of the company, Missionary Medical also strives to (1) make sure the missionary/member receives the best possible care, (2) be financially responsible and (3) lighten the burden of the mission leaders.
These goals are achieved through operational excellence.
Job Description:
This position on the Member Support Team works directly with our Missionary and Mission President plans.
In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies.
The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
This position starts around $22.
24 an hour.
REQUIRED
Qualifications:
Positive, energetic, and customer-focused attitude Exceptional follow through skills Effectively work with others in a team environment Strong grammar and communication skills (verbal & written) Ability to work with and safeguard confidential customer information Sensitivity to LDS missionary culture Effective manager of time and priorities Self-motivated, self-directed, and accountable, with a passion for excellence Proficient in Microsoft Office applications and programs High School graduate or equivalent PREFERRED
Qualifications:
Healthcare operations knowledge (claims adjudication/processing, enrollment, medical management, customer service, COB policy, and plan design) Associates or Bachelor's degree
Benefits:
Hybrid work environment - great work/life balance Full benefits, including rich medical, dental, vision, and life plans On site gym at our office location Rich retirement planning; including 401(k) company match, life insurance, and full service Financial Planners onsite at no cost Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 11 paid holidays World class wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and onsite gym.
Employee Assistance Program Tuition reimbursement.
Career development through company sponsored programs and over 5000 on-demand online training courses through our learning management system.
This position on the Member Support Team works directly with our Missionary and Mission President plans.
In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies.
The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
This position starts around $22.
24 an hour.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.