Quality Manager, Outsourcing Services at 3M in Salt Lake City, UT
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers. For more than 30 years at 3M, I've seen firsthand how it's a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we're making around the world - Mike Roman, chief executive officer and chairman of the board at 3M This position provides an opportunity to transition from other private, public, government or military environments to a 3M career The Impact You'll Make in this Role As a Quality Manager Outsourcing Services, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Managing the quality program for facility and outpatient coding and auditing for our outsourcing services group Prepare quality reporting for both facility and outpatient/profee clients by collecting, analyzing, and summarizing data and trends from coding partners and internal 3M staff. Maintain service quality by enforcing quality assurance standards, policies and procedures, and government requirements for both facility and outpatient/profee coding Establish product quality documentation system and implement quality assurance procedures for facility clients. Maintain quality assurance processes and procedures for outpatient/profee clients Oversight of the monthly quality process for all facility and outpatient/profee clients to assure 3M quality metrics are achieved. Establish and maintain coding remediation processes for all clients and coders Incorporate and facilitate team training for new regulatory changes related to facility and outpatient/profee coding and reimbursement, as appropriate Participate in new client onboarding to design and implement the quality program for both facility and outpatient/profee clients Provide subject matter expert guidance related to both facility and outpatient coding and reimbursement Maintain professional and technical knowledge by attending educational workshops or reviewing professional publications Ability to resolve quality issues and escalations as needed Manage the career development and performance of the employees directly reporting to this role. Handles special projects as assigned by the Senior Manager of outsourcing services. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following
Qualifications:
Bachelor's Degree or higher (completed and verified prior to start) from an accredited university -OR- High School Diploma/GED from an accredited institution and a minimum of eleven (11) years of experience in Health Information Seven (7) combined years of experience in quality and/or health information management/administration RHIA/RHIT, CCS or other AHIMA/AAPC credentials Additional qualifications that could help you succeed even further in this role include:
Master's degree or higher from an accredited institution Experience in facility coding and auditing Strong knowledge of DRG's Experience with coding and quality assurance for most outpatient (professional and technical) coding specialties including Evaluation and Management (E/M) services Strong knowledge of CPT and ICD-10 coding principles and government regulation and policies At least 3 years of experience in managing direct reports Excellent customer service and customer relation skills Location:
Remote Travel:
May include up to 20% domestic Relocation Assistance:
May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Salary Range:
$100K -- $150K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Managing the quality program for facility and outpatient coding and auditing for our outsourcing services group Prepare quality reporting for both facility and outpatient/profee clients by collecting, analyzing, and summarizing data and trends from coding partners and internal 3M staff. Maintain service quality by enforcing quality assurance standards, policies and procedures, and government requirements for both facility and outpatient/profee coding Establish product quality documentation system and implement quality assurance procedures for facility clients. Maintain quality assurance processes and procedures for outpatient/profee clients Oversight of the monthly quality process for all facility and outpatient/profee clients to assure 3M quality metrics are achieved. Establish and maintain coding remediation processes for all clients and coders Incorporate and facilitate team training for new regulatory changes related to facility and outpatient/profee coding and reimbursement, as appropriate Participate in new client onboarding to design and implement the quality program for both facility and outpatient/profee clients Provide subject matter expert guidance related to both facility and outpatient coding and reimbursement Maintain professional and technical knowledge by attending educational workshops or reviewing professional publications Ability to resolve quality issues and escalations as needed Manage the career development and performance of the employees directly reporting to this role. Handles special projects as assigned by the Senior Manager of outsourcing services. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following
Qualifications:
Bachelor's Degree or higher (completed and verified prior to start) from an accredited university -OR- High School Diploma/GED from an accredited institution and a minimum of eleven (11) years of experience in Health Information Seven (7) combined years of experience in quality and/or health information management/administration RHIA/RHIT, CCS or other AHIMA/AAPC credentials Additional qualifications that could help you succeed even further in this role include:
Master's degree or higher from an accredited institution Experience in facility coding and auditing Strong knowledge of DRG's Experience with coding and quality assurance for most outpatient (professional and technical) coding specialties including Evaluation and Management (E/M) services Strong knowledge of CPT and ICD-10 coding principles and government regulation and policies At least 3 years of experience in managing direct reports Excellent customer service and customer relation skills Location:
Remote Travel:
May include up to 20% domestic Relocation Assistance:
May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Salary Range:
$100K -- $150K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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